Cyber Attack Hits European Airports, Flights Disrupted
Major European airports have been hit by a massive cyber attack since Friday night, severely disrupting operations at London Heathrow, Brussels Airport and Berlin Airport. Automated systems for check-in and baggage handling have collapsed, forcing passengers to undergo manual check-in and boarding. As a result, thousands of travellers are stuck in long queues, facing hours of delay, with several flights delayed and some cancelled.
How Did the Attack Happen?
The cyber attack did not target the airports directly but a third-party company that provides airlines with check-in and boarding services. According to reports, the attack specifically hit a software called Muse, operated by Collins Aerospace. This software automates the check-in and boarding process for many major airlines. Once the system was compromised, all automated processes stopped, leaving staff to manually verify tickets, issue boarding passes and manage check-ins.
Situation at Brussels Airport
Brussels Airport authorities issued an official statement confirming that the attack directly affected their flight schedules. From early morning, hundreds of passengers were seen stuck in long queues, with several flights delayed by hours. An airport spokesperson said the third-party service provider’s team is working on restoring the system. Passengers were urged to remain patient and check flight updates through their airline’s official website or mobile app.
Chaos at London Heathrow
Europe’s busiest airport, London Heathrow, which handles millions of passengers daily, has been significantly impacted. Airport management warned travellers of potential delays due to ongoing technical issues with check-in and boarding systems. From early morning, long queues formed, manual check-in counters were overwhelmed, and many passengers missed their connecting flights.
Difficulties at Berlin Airport
Berlin Airport has also been badly affected by the cyber attack. In a notice posted on its website, the airport informed passengers of extended waiting times. Efforts are underway to stabilise operations, but until the service provider fully restores the system, disruption is expected to continue. Passengers were advised to arrive well ahead of departure and allow additional time for manual check-in.
Frankfurt Airport Unaffected
Interestingly, Germany’s other major hub, Frankfurt Airport, has remained unaffected by the cyber attack. Authorities there confirmed that their systems were running normally and assured passengers of smooth travel. This has raised questions as to why certain airports were targeted while others were spared. Experts believe the attack may have been selective and highly targeted.
Thousands of Passengers Impacted
The cyber attack has disrupted travel plans for thousands of passengers. Many were unable to reach their destinations on time due to long delays and flight cancellations. Airlines are also facing immense pressure, having to arrange rebookings, refunds, and even accommodations for affected passengers. Beyond the operational chaos, the incident poses significant financial losses and risks damaging customer trust.
Growing Threat of Cyber Attacks
Experts have long warned that transport infrastructure, especially aviation, is becoming a prime and sensitive target for cyber criminals. Airports rely heavily on digital systems, and any disruption directly impacts global economies worth billions of dollars. This latest attack once again highlights the urgent need for stronger cybersecurity measures across airlines and airports.
Hopes for a Quick Resolution
Collins Aerospace and airport authorities have assured passengers that technical teams are working around the clock to fix the issue, with hopes of restoring normal operations soon. However, they also cautioned that the problem is complex and passengers may continue to face inconvenience until the system is fully stabilised.
What Should Passengers Do?
- Continuously check flight status through official airline websites or mobile apps.
- Arrive at the airport well in advance to complete manual check-in.
- Travel with lighter hand baggage, as baggage handling systems are under strain.
- Explore alternative flights and rerouting options in advance.
This large-scale cyber attack on European airports has made it clear that while modern aviation heavily depends on technology, it also remains highly vulnerable. For passengers, the day brought significant disruption and inconvenience, while the spotlight now rests on the technical teams working to restore normalcy.
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